SoftApp developed in-house an unique self-service | administration portal for her cloud service The Voice of O365.
With this unsurpassed, efficient and extremely user-friendly portal, we offer our customer facing business partners and their customers the possibility to:
- configure, manage and maintain Skype for Business at their own discretion (24/7/365);
- configure and manage Teams Direct Routing at their own discretion (24/7/365).
The portal offers the possibility – without ‘in-depth’ Teams or Skype for Business knowledge – amongst others to: scale users up and down, assign sip-trunks & telephone numbers, configure call menu’s, configure call queues, change the opening hours, configure holidays, upload voice prompts, look at analytics, ‘run’ reports, turn individual S4B app policies (archiving, client, external access, mobility, chat and voicemail) on or off, assign web administrators and add partner or customer logos (white labeling).